Privacy Policy
Updated on 14th Feb. 2023
At DgnRavePay, safeguarding your privacy and ensuring the security of your personal information is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data, in compliance with the Nigeria Data Protection Regulation (NDPR) and other applicable laws.
By accessing or using our services, you agree to the terms outlined in this Privacy Policy.
1. Data We Collect
We may collect and process the following categories of personal data:
Identity Information: Full name, date of birth, gender, and identification details (e.g., BVN, NIN, passport number).
Contact Information: Email address, phone number, and mailing address.
Financial Information: Bank account details, transaction history, and payment card information.
Usage Data: Information about how you use our website, app, and services, including device information, IP address, and browser type.
Sensitive Data: Where required, we may collect biometric data, such as facial recognition, for enhanced security.
We will only collect data that is relevant and necessary for the purpose of providing our services.
2. Purpose of Data Collection
Your data is collected and used for the following purposes:
We may share your data with the following parties:
Regulatory Authorities: As required by NDPR, CBN, and other laws.
Service Providers: Thirdparty vendors assisting in delivering our services (e.g., payment processors, IT support).
Affiliates and Partners: For joint service delivery and marketing purposes, where permitted.
Law Enforcement: Where necessary to comply with legal obligations.
We will never sell your personal data to third parties.
5. Data Retention
Your personal data will be retained for as long as it is necessary to fulfill the purposes stated in this policy or to comply with legal obligations. When no longer required, we will securely delete or anonymize your data.
6. Data Security
We employ robust technical and organizational measures to protect your data from unauthorized access, loss, or misuse. These measures include:
Under NDPR, you have the following rights concerning your data:
1. Access: Request access to the personal data we hold about you.
2. Correction: Update or correct inaccurate data.
3. Deletion: Request the deletion of your data, subject to legal obligations.
4. Objection: Object to the processing of your data for specific purposes.
5. Data Portability: Receive a copy of your data in a commonly used format.
To exercise these rights, please contact us at hello@dgnravepay.com
8. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience on our website. You can manage your cookie preferences in your browser settings.
9. Updates to this Privacy Policy
This Privacy Policy may be updated periodically to reflect changes in our practices or regulatory requirements. We will notify you of significant changes through appropriate channels.
10. Contact Us
For questions or concerns regarding this Privacy Policy, please contact us at: Email: hello@dgnravepay.com Phone: +234 2013306179
Compliance Statement
DgnRavePay operates in strict compliance with the Nigeria Data Protection Regulation (NDPR) and ensures that all data handling practices meet the highest standards of security and transparency.
1. Data We Collect
We may collect and process the following categories of personal data:
Identity Information: Full name, date of birth, gender, and identification details (e.g., BVN, NIN, passport number).
Contact Information: Email address, phone number, and mailing address.
Financial Information: Bank account details, transaction history, and payment card information.
Usage Data: Information about how you use our website, app, and services, including device information, IP address, and browser type.
Sensitive Data: Where required, we may collect biometric data, such as facial recognition, for enhanced security.
We will only collect data that is relevant and necessary for the purpose of providing our services.
2. Purpose of Data Collection
Your data is collected and used for the following purposes:
- To provide secure and efficient financial services.
- To verify your identity and comply with regulatory requirements.
- To process payments, refunds, and other transactions.
- To communicate important updates, such as policy changes and service improvements.
- To detect and prevent fraud, money laundering, and other illegal activities.
- To analyze trends and improve our services.
- We process your data based on the following legal grounds:
- Consent: Where you have expressly given permission.
- Contract: To fulfill the terms of our agreement with you.
- Legal Obligation: To comply with NDPR and other applicable regulations.
- Legitimate Interests: For fraud detection, system improvement, and customer service.
We may share your data with the following parties:
Regulatory Authorities: As required by NDPR, CBN, and other laws.
Service Providers: Thirdparty vendors assisting in delivering our services (e.g., payment processors, IT support).
Affiliates and Partners: For joint service delivery and marketing purposes, where permitted.
Law Enforcement: Where necessary to comply with legal obligations.
We will never sell your personal data to third parties.
5. Data Retention
Your personal data will be retained for as long as it is necessary to fulfill the purposes stated in this policy or to comply with legal obligations. When no longer required, we will securely delete or anonymize your data.
6. Data Security
We employ robust technical and organizational measures to protect your data from unauthorized access, loss, or misuse. These measures include:
- End-to-end encryption of sensitive information.
- Secure access controls and authentication protocols.
- Regular vulnerability assessments and audits.
Under NDPR, you have the following rights concerning your data:
1. Access: Request access to the personal data we hold about you.
2. Correction: Update or correct inaccurate data.
3. Deletion: Request the deletion of your data, subject to legal obligations.
4. Objection: Object to the processing of your data for specific purposes.
5. Data Portability: Receive a copy of your data in a commonly used format.
To exercise these rights, please contact us at hello@dgnravepay.com
8. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience on our website. You can manage your cookie preferences in your browser settings.
9. Updates to this Privacy Policy
This Privacy Policy may be updated periodically to reflect changes in our practices or regulatory requirements. We will notify you of significant changes through appropriate channels.
10. Contact Us
For questions or concerns regarding this Privacy Policy, please contact us at: Email: hello@dgnravepay.com Phone: +234 2013306179
Compliance Statement
DgnRavePay operates in strict compliance with the Nigeria Data Protection Regulation (NDPR) and ensures that all data handling practices meet the highest standards of security and transparency.